Permissions

Bulk Email is available to user admins of the BrandHub, only.

How to access Bulk Email

Admin users can access Bulk Email via the Apps menu from the top navigation bar, under the item 'Email my users'.

Writing an email

Subject

This is a mandatory field and accepts plain text only, there is no maximum character limit but this maybe subject to individual email clients. This field is then applied as the email subject.

Body

This is also a mandatory field and is applied as the email body, again there is no maximum character limit. There are now however a number of rich text editing options available.

Edit options

Options to edit typography within the body field are as follows:

Format

Headings

Blocks

Paragraph
Div

Styling

Bold
Italic
Font colour
Left/Right/Center/Justified align
Bullet list
Numbered bullet list
Increase/decrease indentation

Misc

Insert link

URL
Text to display
Title
Target (same/new tab)

Table option
Source code

Dynamic information

Users' first name
Users' last name

Typography

We use a standardised approach with the Bulk Email tool and all emails use the font family; Helvetica.

Font sizes are predetermined for each of the font type options; H1, H2, H3, H4 and paragraph.

Dynamic information

Using the buttons 'First name' and 'Surname' the admin user can dynamically address the email to users creating a more flexible and personal method.

Recipients & Sending an email

⚠️

We recommend sending yourself a test first, just to check everything looks as you'd like.

To choose who to send the email to, the admin can check the different permissions below the body field. The email will be sent to all users who have those permissions.

To send a preview email to themselves, the user should ensure that 'Only send to me' is selected. Please note; to help, this will also automatically disable the other options as a safety precaution.

To send the email to all selected recipients, click send once you're happy with the set up.